精品91国产合集种子-Or search through these topics...









  • 91 chinese space备用-Top 5 questions
    • Delivery
    • Returns
    • Where's my order? Track it here!
      精品91国产合集种子-Track your order









      Enter your order number. Pssst...It's on your order confirmation or dispatch email

      Your order could be in a couple of places... our warehouse, awaiting dispatch, with the courier on its way, or delivered. The first thing to check is have you had your dispatch email? If yes, then it's on its way. You can track your order at the top of this page using your order number from that email. If you haven't got your dispatch email (don't forget to check those junk folders) then your order is waiting to leave us. Once you have the dispatch email you can track it yourself via the link in the email or by using the track my order section at the top of this page.

      If you don’t have your order number, log into your account here and then go to 'Order History'.

    • Why is my order late?

      Please double check the shipping option you selected, cut off times for ordering and the date which we said it will be shipped by. You can check shipping timescales here. If it's after 9pm on that date then it’s late. If it's before the advised shipping date and you've had your dispatch email, then it’s on its way. Your shipping date has to have passed for us to be able to investigate where your order is.If your shipping date has passed, please contact us by going to the 'Contact Us' tab on this page and have your order number ready.

      Standard Shipping

      If your USPS tracking is showing that there has been an unsuccessful delivery attempt then you will need to either reschedule your delivery, or arrange to collect your parcel from your local USPS post office. For some areas, you can reschedule your delivery online here.

      If this isn’t available, in your area then you’ll need to get in touch with your local post office. You can find the details of your local post office here.

      You’ll have 15 days from the date of the first delivery attempt to either reschedule your delivery or collect your parcel before your parcel is returned back to us.

      Express Shipping

      If your parcel was shipped via DHL on an express delivery service and you are not available to take in your parcel, they will try again on the following business day. DHL also leave you a card advising of this, where you will also find some instructions on how you can re-arrange or re-direct your delivery, or instruct the courier to leave your parcel with a neighbour.

      With DHL, you’ll have 10 business days from the date of your original delivery attempt to re-direct your parcel or provide further delivery instructions.

    • Why was my order cancelled?

      If you've placed an order and received a cancellation email from us, we're sorry about that. This will usually be because the stock wasn't in the warehouse when we came to process your order. You will receive a cancellation email and a refund via the original payment method used. The refund may take up to 7 days, this is the banking process and not something we can speed up.

    • Can I cancel or change my order?

      As soon as you place your order, we’re on it – we know you need it fast! Unfortunately this means we will be unable to make any changes as it’s already being processed at the warehouse (literally within seconds). You’ll need to place another order or return any unwanted items.

    • I received a faulty item, what do I do?

      We’re really sorry to hear that you’ve received an item that’s not in perfect condition. So that we can get this fixed for you please go to our 'Contact Us' tab, to help us get this fixed for you ASAP. When you first contact us please include the following information;

      Your Name, Order Number, Product Name and Code, Picture of the fault and a Description of the fault.

      The product name and code can be found on your order confirmation email.

      If you contact us via the 'Contact Us' tab please have an image of the faulty item ready for when you receive a reply as you won’t be able to attach the image on the form just yet.

    • How do I return my package?

      Returns from the USA are absolutely FREE!

      We're bummed things didn't work out for you, but here's the good news: you get 28 days to return your items starting from the day you receive your dispatch email.


      Please follow the process below for returning your parcel to us.

      1. - Log onto our portal here. Print off your returns label and attach it to your parcel.

      2. - Post if off. Make sure you keep your proof of postage! You can then track them as they make their way back to our US hub in New York.

      3. - Your return arrives back at Nasty Gal. Our team will make sure all is in order and authorise your refund - this could take us up to 3 days once it arrives back in our warehouse.

      4. - Your refund is on its way. This can take up to 7 days to show in your account and is dependent on your bank's processing time.

      5. Please note: In the event of a discrepancy between the value of the returns entered in the portal and the actual items received we reserve the right to recover any shortfall from you. Don't worry, if this does happen we will contact you first.

    • There wasn't an invoice in my parcel, can I return?

      You'll no longer receive an invoice in your parcel. Please use the returns portal to get your trackable returns label.

      Ready to Return? Click here

    • I am outside of the returns policy, can I return?

      Over 28 days?

      We move fast and the turnaround of stock we sell means that we will not be able to resell your goods, so unfortunately we cannot accept returns that are over 28 days

      Ready to Return? Click here.

    • I don't have the original packaging, can I return?

      Don't worry, just package your items in something non see-through, sealable & waterproof.

      Ready to Return? Click here

    • Refunds - How long will my refund take?

      Returns using the returns portal usually takes up to two weeks for your refund to be processed and a further 7 days for the funds to show in your account. This is dependent on your bank's processing time.

      The refund will go back to the payment method you used when placing your order, once we've done our bit you'll get an email confirming it’s on its way.

      If you've waited more than 14 days with no email from us then please get in touch by going to the 'Contact Us' tab on this page.

  • 91p永久地址chinese-Orders & Shipping


    • Where’s my order? Track it here!
      精品91国产合集种子-Track your order









      Enter your order number. Pssst...It's on your order confirmation or dispatch email

      Your order could be in a couple of places... our warehouse, awaiting dispatch, with the courier on its way, or delivered. The first thing to check is have you had your dispatch email? If yes, then it's on its way. You can track your order at the top of this page using your order number from that email. If you haven't got your dispatch email (don't forget to check those junk folders) then your order is waiting to leave us. Once you have the dispatch email you can track it yourself via the link in the email or by using the track my order section at the top of this page.

      If you don’t have your order number, log into your account here and then go to 'Order History'.

    • Shipping Options

      Get your goods fast, with super easy shipping!

      91 chinese space备用-
      Shipping Rates & Delivery

      **We’ll cover duty costs on all orders. Additional taxes may apply according to local legislation**

      Shipping optionShipping timesShipping cost
      USA Express Shipping2-3 business days.$15.99per order
      Canada ExpressUp to 4 business days$29.99per order
      USA Standard ShippingUp to 7 business days$7.99per order
      Canada StandardUp to 7 business days$11.99per order
      Europe and International ShippingEurope Up to 8 business days. International 5-14 business days$9.99per order
      UK Standard Shipping3–5 business days$11.99per order
      Republic of Ireland StandardUp to 4 Working Days$9.00per order
      Republic of Ireland Next DayNext Day delivery if ordered by 1pm Monday to Thursday or for Dublin County order by midnight Monday to Thursday or by 8pm Friday. Find out more$10.00per order
      Danish StandardUp to 7 business days$9.99per order
      Swedish StandardUp to 7 business days$9.99per order
      Sweden ExpressNext day delivery for orders placed before 3 pm Monday to Friday$16.99per order
      Spain ExpressNext day delivery for orders placed before 3 pm Monday to Friday$15.99per order
      Italy ExpressNext day delivery for orders placed before 3 pm Monday to Friday$15.99per order
      Netherlands ExpressNext day delivery for orders placed before 3 pm Monday to Friday$12.99per order
      Belgium ExpressNext day delivery for orders placed before 3 pm Monday to Friday$12.99per order
      Norwegian StandardUp to 6 working days$9.99per order
      Iceland StandardUp to 7 business days$13.49per order
      Gibraltar StandardUp to 7 business days$13.49per order
      Israel Standard5 to 14 business days$13.49per order
      Malaysia Standard5 to 14 business days$13.49per order

      精品91国产合集种子-Hawaii, Alaska, PO Boxes, APO/FPO & U.S Territories

      Please allow 4 - 5 weeks for delivery to Hawaii.

      We accept orders shipped to PO boxes and APO/FPO or U.S. territories. The Express Shipping Service is not available for PO Boxes. Orders shipped to these addresses must be sent via USPS Priority Mail service.


      * Please note: The shipping times shown are from the order date.

      A signature may not always be required for delivery and if there is no one available to take delivery our carriers may attempt to leave it with a neighbour or in a safe, secure location. A card may be left to advise this to you, or to confirm that the parcel has been returned to the local depot. You can then contact them to arrange collection or to schedule a new delivery date.

      If you have any further questions related to your delivery, please contact our Customer Care team.


    • What if no-one is in?

      Standard Shipping

      If your USPS tracking is showing that there has been an unsuccessful delivery attempt then you will need to either reschedule your delivery, or arrange to collect your parcel from your local USPS post office. For some areas, you can reschedule your delivery online here.

      If this isn’t available in your area then you’ll need to get in touch with your local post office. You can find the details of your local post office here.

      You’ll have 15 days from the date of the first delivery attempt to either reschedule your delivery or collect your parcel before your parcel is returned back to us.

      Express Shipping

      If your parcel was shipped via DHL on an express delivery service and you are not available to take in your parcel, they will try again on the following business day. DHL also leave you a card advising of this, where you will also find some instructions on how you can re-arrange or re-direct your delivery, or instruct the courier to leave your parcel with a neighbour.

      With DHL, you’ll have 10 business days from the date of your original delivery attempt to re-direct your parcel or provide further delivery instructions.

    • Why is my order late?

      Please double check the shipping option you selected, cut off times for ordering and the date which we said it will be shipped by. You can check shipping timescales here. If it's after 9pm on that date then it’s late. If it's before the advised shipping date and you've had your dispatch email, then it’s on its way. Your shipping date has to have passed for us to be able to investigate where your order is.If your shipping date has passed, please contact us by going to the 'Contact Us' tab on this page and have your order number ready.

      Standard Shipping

      If your USPS tracking is showing that there has been an unsuccessful delivery attempt then you will need to either reschedule your delivery, or arrange to collect your parcel from your local USPS post office. For some areas, you can reschedule your delivery online here.

      If this isn’t available, in your area then you’ll need to get in touch with your local post office. You can find the details of your local post office here.

      You’ll have 15 days from the date of the first delivery attempt to either reschedule your delivery or collect your parcel before your parcel is returned back to us.

      Express Shipping

      If your parcel was shipped via DHL on an express delivery service and you are not available to take in your parcel, they will try again on the following business day. DHL also leave you a card advising of this, where you will also find some instructions on how you can re-arrange or re-direct your delivery, or instruct the courier to leave your parcel with a neighbour.

      With DHL, you’ll have 10 business days from the date of your original delivery attempt to re-direct your parcel or provide further delivery instructions.

    • I’m missing items from my order!

      Your package might be coming in more than one shipment. If your delivery date has passed, please get in touch by going to the 'contact us' tab.

    • Why was my order cancelled?

      If you've placed an order and received a cancellation email from us, we're sorry about that. This will usually be because the stock wasn't in the warehouse when we came to process your order. You will receive a cancellation email and a refund via the original payment method used. The refund may take up to 7 days, this is the banking process and not something we can speed up.

    • Can I cancel or change my order?

      As soon as you place your order, we’re on it – we know you need it fast! Unfortunately this means we will be unable to make any changes as it’s already being processed at the warehouse (literally within seconds). You’ll need to place another order or return any unwanted items.

    • Can I exchange my order?

      We don’t offer exchanges, but you can return your package and order again. Your refund will be processed as soon as we get your items back—Check out our refund section for more details.

    • Incorrect items

      I received an incorrect item, what do I do?

      To get this fixed for you ASAP please head to our 'Contact Us' section where you can drop us an email or you can reach us via private message on Facebook, Twitter or WhatsApp.

      When you message, please include the following information:

      • Your name

      • Order number

      • Product name and code of the item ordered

      • Product name and code of the item received

      • Picture of the incorrect item and a description of the incorrect item received

      If you choose to email, please have an image of the incorrect item ready for when you receive a reply, as you won’t be able to attach the image on the form just yet.

      Please do not return the item to us without speaking to our Customer Care team.

    • Will my fave items ever come back?

      Some of our items do come back in stock, so keep checking back!

    • I didn’t return my item, but my tracking number says that my item(s) are being returned?

      The carrier was unable to deliver your package. Don’t worry—you have options! You can wait for your package to come back to us and we’ll give you a full refund. Or, let us know using the 'contact us” tab and we can have your item(s) resent.

      P.S. If the carrier was unable to deliver to your address, try using an alternative delivery address!

    • Faulty items

      We’re really sorry to hear that you’ve received an item that’s not in perfect condition. So that we can get this fixed for you please go to our 'Contact Us' tab, to help us get this fixed for you ASAP. When you first contact us please include the following information;

      Your Name, Order Number, Product Name and Code, Picture of the fault and a Description of the fault.

      The product name and code can be found on your order confirmation email.

      If you contact us via the 'Contact Us' tab please have an image of the faulty item ready for when you receive a reply as you won’t be able to attach the image on the form just yet.

  • 91p永久地址chinese-Returns & Refunds
    • FREE Returns - How do I return my package?

      Returns from the USA are absolutely FREE!

      We're bummed things didn't work out for you, but here's the good news: you get 28 days to return your items starting from the day you receive your dispatch email.


      Please follow the process below for returning your parcel to us.

      1. - Log onto our portal here. Print off your returns label and attach it to your parcel.

      2. - Post if off. Make sure you keep your proof of postage! You can then track them as they make their way back to our US hub in New York.

      3. - Your return arrives back at Nasty Gal. Our team will make sure all is in order and authorise your refund - this could take us up to 3 days once it arrives back in our warehouse.

      4. - Your refund is on its way. This can take up to 7 days to show in your account and is dependent on your bank's processing time.

      5. Please note: In the event of a discrepancy between the value of the returns entered in the portal and the actual items received we reserve the right to recover any shortfall from you. Don't worry, if this does happen we will contact you first.

    • Refunds - How long will my refund take?

      Returns using the returns portal usually takes up to two weeks for your refund to be processed and a further 7 days for the funds to show in your account. This is dependent on your bank's processing time.

      The refund will go back to the payment method you used when placing your order, once we've done our bit you'll get an email confirming it’s on its way.

      If you've waited more than 14 days with no email from us then please get in touch by going to the 'Contact Us' tab on this page.

    • What’s your policy?

      We're bummed things didn't work out for you, but here's the good news: you get 28 days to return your items starting from the day you receive your dispatch email.

      Here's the fine print. All original tags must be attached. For hygiene reasons, once the seal is opened on our intimate toys they can no longer be returned or refunded. Pierced jewellery is non-refundable, and we ask that you try on swimwear and lingerie over your own underwear and keep the seal intact.

    • I am outside of the returns policy, can I return?

      Over 28 days?

      We move fast and the turnaround of stock we sell means that we will not be able to resell your goods, so unfortunately we cannot accept returns that are over 28 days

      Ready to Return? Click here.

    • There wasn't an invoice in my parcel, how can I return?

      You'll no longer receive an invoice in your parcel. Please use the returns portal to get your trackable returns label.

      Ready to Return? Click here

    • Can I return more than one order in the same parcel?

      If you need to return more than one order, please keep your orders separate, as returning more than one order in a parcel may delay your refund.

      Ready to Return? Click here

    • I can't see the refund on my bank statement

      Refunds are sneaky things and can show up in a couple of places:

      1. Normally it shows on the day of refund confirmation by us (or up to 7 days after this date depending on your bank’s processing times)

      2. If it’s not there, try looking back to the date when you bought the items – some banks now highlight the refund credit against the initial debit date (or up to 7 days after this date depending on your bank’s processing time)

      Still can’t see it? Give us a shout on the Contact Us form.

    • I don’t have the original packaging, can I return?

      Don't worry, just package your items in something non see-through, sealable & waterproof.

      Ready to Return? Click here

    • International Returns (outside the US)

      When returning a parcel from outside of the US please follow the process below:

      1. Re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached.
      2. Choose one of the addresses below to return the package by using your local Post Office counters and obtain proof of postage from the Post Office. Please do not post the package through the post box without obtaining a certificate of posting. Remember to add your order number under the returns address - you'll find this in the Order History section on the My Account page.
      3. Keep your certificate of postage safe as you will need this as your proof of return. Please note that returns will be made at your own cost.